Click Service for Store

Challenges in grocery stores

Grocery stores handle a high customer flow and many internal tasks on a daily basis. Ensuring fast customer service and efficient staff management is crucial for both customer satisfaction and profitability. Common challenges include:

  • Staff who are not always in the right place at the right time.
  • Customer queues that create irritation and inefficiency.
  • Difficulty quickly calling for help when needed, e.g. in a grocery store, deli or self-checkout.

The solution: Click Service Service buttons

Our wireless service buttons and clocks make it easy for grocery stores to create efficiency and improve service. The system works like this:

A Click Service button in a Coop

The system works like this:

1. Fast communication

Buttons are placed at strategic locations, such as cash register, front store, pawn station, self-checkout or deli.

2. Direct notification

When a customer presses the button, the staff receives a signal on their watch and can act immediately.

3. Efficient cash management

When a queue forms, the cashier presses a button and within 30 seconds a colleague is on site to open a new cash register.

4. Always available support

Staff can focus on their tasks and at the same time be quickly available when customers need help.

Results & Experiences

Click Service has already been implemented in both small and large Coop stores with great success. The results show:

  • Increased efficiency – Staff can work in a more structured manner and avoid unnecessary interruptions.
  • Improved customer service – Customers receive faster assistance and experience less waiting time.
  • Smoother operations – The store maintains a high level of service without overloading the staff.
A Click Service button in a Coop

Simple Business Model - No Startup Cost

  • Rent instead of investing – No high initial cost. Simple rental model.
  • Full service at no extra cost – Free support and warranty on the hardware throughout the rental period. and experience less waiting time.
  • Custom solutions – Buttons are named after placement, e.g. Checkout, Front Shop, Pawnstation, Deli
A Click Service button under a desk

Get a personal quote

Please get in touch via our contact form and receive a personal quote. Let us show you how easy it can be to take your service to the next level.

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